Category:Troubleshooting

If the Apple ID shows up on the T.V.s:[edit]

- Go to Streaming Computer (middle one at the AV back table)
- Click Start
- Select VNC Viewer 
- Select the video with 10.1.13.109 below it
- Click on the Apple ID box

If ProPresenter only shows the desktop on the projectors[edit]

Step1

-Go into ProPrsenter
-click ProPresenter in the top left corner
-Select Preferences
-Select Screens
-Make sure Screen 2 has the size 1280x720 selected

Step 2

-Go into ProPrsenter
-click ProPresenter in the top left corner
-Select Registration
-Select dropdown box 'Current Seat State' and make sure it says Active
-*You may need to reboot ProPresenter